Mosaic Site Creator - FAQ - Uploading Files

FAQ - Uploading Files

Uploading Files

What types of files can I store in a File Area?

You can use the File Area to store any type of files for easy download - reports, spreadsheets, a zip of images etc. Any type of file format is allowed for upload except .exe/.dll/.bat/.sys files. Due to security reasons Mosaic Site Creator's intrusion detection system will block your IP on attempt to upload a file in one of these formats.

Does Mosaic Site Creator have an antivirus software installed which protects users from malware, spyware and viruses.

Is there a file size limit for uploading files?

There is no particular limit on the file size upload in Mosaic Site Creator. Since the upload goes over http protocol however, you can usually upload around 20Mb depending on the speed of your internet connection.

What bandwidth does Mosaic Site Creator provide for uploading / downloading files?

Mosaic Site Creator is hosted on a content delivery network, which aggregates the bandwidth of our datacenters. Currently we operate a global infrastructure of 4 datacenters located at tier-1 providers (connected with 100 Mb/sec each). Our load and locality balancing system ensures that the load is well distributed between the datacenters at any moment.

Can I link directly to the URL of a file uploaded in a File area?

In order to achieve great scalability and performance Mosaic Site Creator hosts all uploaded files on many servers situated in different geographic locations. One and the same file can have a different URL depending on where the person who is requesting it is located. The system can also change files' location depending on the current load to ensure fast serving of content even at high traffic peaks. Due to these reasons, Mosaic Site Creator file URLs are dynamic and you can't refer to them directly as the link will soon become invalid. You'd better link to the page on which the file area is located.


See also	Can I link directly to the URL of an image added in Mosaic Site Creator?

Can I use FTP to upload files to Mosaic Site Creator?

No, Mosaic Site Creator doesn't support FTP. You can upload and manage files in the File Areas using Mosaic Site Creator's web-based interface. Mosaic Site Creator has been designed with the aim to allow people without technical skills to create feature-rich web sites. We are not trying to compete with companies offering standard FTP-based hosting.


See also	Can I use Mosaic Site Creator as an FTP server?

I am using Internet Explorer and have problems downloading files if I copy-paste the URL of the file in a new browser window.

In order to work-around the issue, please update your browser settings as follows:

1. From the options on top of Internet Explorer browser window choose "Tools" > "Internet Options"
2. In "Advanced" tab scroll down to "HTTP 1.1 settings"
3. Select "Use HTTP 1.1" (see image)
4. Click "Apply", click "OK"

Can I restrict access to a particular file to select users?

Yes, you can restrict the access to a file by password, mailing list membership or both. This feature is particularly useful for storing confidential reports, company documentation and other files which need to be accessible only to select users. Follow the steps below:

Click on the File icon to open the File Properties.
Click on "Show Options" for the "Access Control" section.
In the "Password" field define the password or leave it blank for none.
From the "Allow only for members of" dropdown select the mailing list whose members you wish to give access to this file.
Press "Update" and publish the changes.

Now only visitors who know the password and/or are members of the selected mailing list will be able to access the file.